RidhzWorld Publishing

Shipping Policy

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We ship to all countries around the world. We take complete responsibility until the shipments are delivered.

 

Outside India: -

We ship all packages through India Post or an alternative partner available at the time to ensure extensive coverage across the globe. All shipments are sent through parcel and can be tracked using official tracking feature of delivery partner and the recipient's national mail service using the consignment number that will be shared once the package is dispatched. Delivery of international packages can be between 3-10 days depending on the location, size of the package, along with other conditions. 

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For international orders (delivery location outside India), shipping charges are applicable as per the weight of the package. To know the exact shipping charges, please reach out to us via the Chat feature on the website, email (connect@ridhzworld.com), WhatsApp +917030412666.

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Within India: -

We ship all packages through India Post or an alternative partner to ensure extensive coverage across India. All shipments are sent through Registered Parcel and can be tracked using official tracking feature using the consignment number that will be shared once the package is dispatched.

Orders above ₹ 250/- will be shipped free of cost within 1 - 2 business days of payment being received. For in-stock items, it will take 5 - 7 business days for delivery of orders once dispatched which can be tracked. Out of stock items can take longer as it depends on the availability with our suppliers which we will work to expedite and ship.

For orders below ₹250/-, shipping charges of ₹ 40/- will be applicable.
Business Days - Monday-Friday; Holidays, Saturday, and Sunday are not included in shipping days.

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Return & Exchange Policy

Order Cancellation:

Orders can be modified or cancelled only while their status is labelled "Order Received". Once an order has a status of "Order Processed", it cannot be cancelled or modified, as the order has been processed and is ready or has been sent for shipping.

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Return & Exchange:

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We make every effort to ensure that books are not damaged in transit or handling. However, if any book is damaged in transit, it will be replaced by us once details are shared with us and the same is reviewed by our team.

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- If the item delivered is damaged or incorrect, please reach out to us at connect@ridhzworld.com within 2 days of receiving the order. We may require additional information to determine the damage was caused during transit.

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- Once the return is approved, the products will need to be shipped to our location for an exchange/replacement within 3 days. We will return/refund the shipping cost involved. Refunds will be initiated and reflect your bank account within 7-10 working days.